Frequently Asked Questions
Everything you need to know about your Harrison & James experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please visit our returns portal to initiate a prepaid return label.
How do I determine the right size for me?
Each product page features a detailed 'Size Guide' specific to that garment. We recommend measuring a similar item you already own to compare against our specifications for the perfect fit.
What materials do you use in your clothing?
Harrison & James is committed to quality. We primarily use premium natural fibers such as organic cotton, ethically sourced merino wool, and high-grade linen to ensure durability and comfort.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 60 minutes of placement by contacting our customer support team via live chat.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific location.